Job Description
Benefits: - 401(k) matching
- Competitive salary
- Employee discounts
- Free uniforms
- Training & development
Join a team that helps people feel their best—every day. Hand & Stone is a nationally recognized spa brand with 600+ locations across the U.S. and Canada. We make high-quality massage and skincare services accessible, affordable, and deeply relaxing. Our mission is simple: deliver therapeutic touch and exceptional skincare in a warm, welcoming, and professional environment. Why You’ll Love Working With Us We believe great work should be rewarded. As an Assistant Spa Manager at Hand & Stone, you'll enjoy:
Compensation & Perks - Competitive pay (starting at $17-18/hr) + commission & bonus opportunities
- Employee discounts on services and retail products
- Wellness benefits to support your self-care
- Career growth opportunities within a fast-growing national brand
- Earned Vacation time
- 401(k) with 4% company match
About The Role We are seeking a passionate
Assistant Spa Manager to join our team and help lead the team in a professional, service-oriented environment. This role assists in driving sales performance, coaching team members, and maintaining efficient front and back-of-house operations. The Assistant Spa Manager plays a key role in ensuring a clean, organized, and welcoming environment, contributing to a positive experience for both clients and staff. This position partners closely with the Spa Manager to achieve location goals and uphold company standards.
What You’ll Do - Support membership growth by assisting with sales conversations and helping overcome client objections.
- Responsible for retention of active member base
- Assist in executing initiatives that contribute to revenue growth and overall business success.
- Support achievement of key spa performance metrics, including sales, client retention, rebooking, and retail performance.
- Review business data and share insights to support informed decision-making.
- Demonstrate sound judgment while working independently and collaboratively with management.
- Help coordinate daily spa operations to ensure efficiency and a positive client experience.
- Assist in organizing staff schedules to maintain coverage and enhance productivity.
- Responsible for a clean, well-organized, and tranquil spa environment.
- Ensure proper completion of opening and closing procedures and assign side work as needed to support spa operations.
- Ensure proper inventory controls daily to ensure product availability and proper stock levels.
- Aid in resolving guest concerns quickly and professionally to maintain high satisfaction.
- Help ensure compliance with all company policies and relevant regulations.
- Provide day-to-day support and guidance to team members in alignment with company standards.
- Participate in monthly and quarterly trainings.
- Collaborate with the Spa Manager to motivate staff and maintain a positive, high-performing team culture.
What We’re Looking For - 2-3+ years of experience in a supervisory or team lead role preferred
- High school diploma or equivalent
- Strong communication skills and attention to detail
- Nights and weekend availability are required.
Ready to Join Our Team? If you're passionate about wellness, enjoy helping others, and want to grow in a supportive and professional environment, we’d love to meet you.
Apply today and take the next step in your career with Hand & Stone! I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Job Tags
Night shift, Weekend work,