Customer Service Representative - Night Shift Job at XPO Logistics, Tomah, WI

YlNXTmJueG1MWmFRZVR6QnNYd3B5c2pVM2c9PQ==
  • XPO Logistics
  • Tomah, WI

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $21.46
  • Shift: Night
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Work at office, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Ays Inc

Graphic Design Assistant Job at Ays Inc

 ...with industry trends and best practices in graphic design Requirements: - Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) - Strong understanding of design principles and typography - Excellent time-management and organizational... 

Vertex Sigma Software

Industrial Designer Job at Vertex Sigma Software

 ...Industrial Designer Schedule : Monday - Friday onsite (Friday being optional remote) Our Industrial Design team brings together visionary...  ...autonomous robotaxi vehicles and hardware that balance beauty, functionality, and social impact. We believe thoughtful design... 

Dent Wizard International Corporation LLC

Automotive Interior Repair Technician Job at Dent Wizard International Corporation LLC

 ...match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet . EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO)... 

ETS Dental

Dentist Job at ETS Dental

 ...Join a busy private practice seeking a full-time associate dentist to inherit patients from a relocating dentist. Great location in downtown Chattanooga. ~$240,000+ income potential includes a guaranteed minimum to start, percent of collections. Benefits available... 

Neighborhood Sushi

Sushi Chef Job at Neighborhood Sushi

 ...Located on Austin's vibrant South Congress Ave., Neighborhood Sushi serves Japanese-inspired dishes in a casual & beautiful setting. The reimaged space was home to Lou Lambert s Liberty Pie & Catering, where Larry McGuire got his start 20 years ago. Neighborhood Sushi...