Job Description

WE ARE HIRING A DIRECTOR OF BUSINESS DEVELOPMENT

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Why Us?

We're not just any company – TLC’s team thrives on innovation, creativity, and bold ideas. You’ll be at the forefront of our expansion, shaping the future of our success - we’ll make sure you grow as fast as we do!

• Work with the world’s biggest brands to create amazing campaigns

• Competitive salary + uncapped commission structure!

• Collaborative and dynamic team culture –every win is celebrated

• Excellent learning & development opportunities

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing:

• Multi-Sector Hunting -You will identify and pursue opportunities across a diverse range of sectors, including: Financial Services, Insurance, Dining/QSR, CPG/FMCG, Gaming, Retail, Utilities, and Travel & Transport.

• You will obsessively build your own pipeline, mixing cold outreach, networking, and creativity to open doors. You aren't waiting for leads; you are creating them.

• Revenue Generation -You are comfortable carrying a significant individual quota (targeting $3M+ annually). To you, a target isn't a suggestion, it's a commitment.

• You know how to manage a high volume of activity without losing focus on the big wins. You treat every interaction as an opportunity to move the ball forward.

• Solution Selling & Tech-Fluency -You aren't selling widgets; you’re selling engagement, loyalty, and increments in CLV. You will leverage COSMOS™ data to prove to brand managers and marketing directors why experiences work better than cash-back.

• You can speak the language of different industries. You know that a QSR client cares about frequency and basket size, while an Insurance client cares about churn and retention. You tailor the pitch to fit the pain point.

• Collaborative Influence -While you are an individual contributor, you win with the team. You collaborate seamlessly with Client Success, Data, and Creative to ensure your pitches are airtight. You mentor junior team members by setting the pace and showing them what "great" looks like in action.
  

Who we're looking for:

• You’ve nailed consultative sales and moved beyond order-taking.

• You’re comfortable selling into multiple sectors: Retail, CPG, Telco and thrive on learning new industries fast.

• You hit and exceed targets consistently and can walk us through your biggest wins.

• You’re commercially curious, always asking “why” and “what if” to uncover real client challenges.

• You use data to build a strong business case and understand margin, ROI, and CLV.

• You keep your pipeline clean because you know a tidy CRM means better results.

• You’re confident enough to challenge prospects with playful pushing, resilient when faced with a “no,” and bring energy and personality to the team

• Professional and fun, knowing when to hustle and when to crack a joke.

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