Site Reliability Engineer - Observability Job at Degica, Japan

WVNHS1kzWnJJSmFlZGpQQnRIMHN4Yy9UMlE9PQ==
  • Degica
  • Japan

Job Description

About KOMOJU

KOMOJU (by Degica) is the leading cross-border payment gateway for Japan. We power payments for companies like video game distribution platform Steam and the popular mobile app TikTok. Today we help thousands of merchants by providing them with the payment infrastructure they need through developer-friendly API’s to integrations on popular platforms like Shopify and Wix; we help our merchants grow in all markets they are expanding.

About the position

As our systems grow in complexity, scale, and traffic , maintaining their reliability and availability becomes increasingly challenging—and critical. We're looking for a Site Reliability Engineer (SRE) with a focus for observability to help us meet these demands.

In this role, you'll be at the forefront of ensuring that our infrastructure is not just running, but understandable and measurable . Observability is a core pillar of our reliability strategy—it's how we detect issues before they impact our merchants and users, quickly understand the root causes of incidents, and continuously improve our systems performance and reliability.

You’ll design and evolve our observability platform, including metrics, logging, tracing, and alerting , and partner with development teams to embed observability into every stage of the software lifecycle. Your work will directly impact our ability to scale confidently and respond to incidents swiftly.

This is a key role for someone who wants to build resilient systems , empower teams with actionable insights , and make a real difference in how we operate at scale.

While we are a remote-first company, this position is based in Tokyo, and we expect candidates to be willing to relocate to Japan.

Responsibilities

  • Design, implement, and maintain our observability stack (metrics, logging, tracing, dashboards).

  • Define and monitor SLIs/SLOs to ensure service health and reliability.

  • Correspond with engineering teams to instrument applications for better visibility.

  • Build and maintain dashboards and alerts that provide actionable insights and minimize alert fatigue.

  • Troubleshoot system performance and reliability issues using observability data.

  • Educate and guide engineering teams on best practices in monitoring, alerting, and incident response.

  • Contribute to postmortems and continuously improve system transparency and resiliency.

Requirements

  • 3+ years in SRE roles.
  • Hands-on experience with observability tools, preferably Datadog.
  • Proficiency in Terraform.
  • Background in software development.
  • Proficiency in at least one scripting or programming language ( Ruby/Rails , Python, Go, Shell Script, etc.).
  • Experience working with AWS.
  • Familiarity with monitoring design principles: RED, USE, SLI/SLO, alert tuning.
  • Ability to analyze logs, metrics, and traces to diagnose issues and identify trends.

Nice to have

  • Knowledge of CI/CD pipelines and integrating observability into build and deploy processes.

  • Familiarity with incident response , on-call rotations, and post-incident reviews.

  • Business-level Japanese.

Benefits

  • At Degica, we embrace remote work while also offering office space for those who prefer in-person collaboration
  • 10 days regular vacation, additional 5 days summer and 5 days winter vacation
  • Paid birthday holiday
  • Budget for self-learning allowance, to ensure our employees’ skills remain current
  • Language training for Japanese

Job Tags

Summer work, Work at office, Remote work, Relocation,

Similar Jobs

CommonSpirit Health

Neonatology NP or PA Job at CommonSpirit Health

**Job Summary and Responsibilities**You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the...

ONESOURCE DISTRIBUTING LLC

Part Time Merchandiser Greeting Cards/Eyewear Buffalo, NY area Job at ONESOURCE DISTRIBUTING LLC

 ...Distributing Merchandiser SUMMARY : This part time position is primarily responsible for receiving and displaying the, eyewear and greeting cards shipments for their assigned store(s). As well as, assisting with any customer service requests related to these product lines... 

TulaRay

Associate Epidemiology Specialist (780280) Job at TulaRay

 ...breaches, assists with contact tracing for critical facilities, and coordinates investigation findings with members of the Bureau of Epidemiology who serve as subject matter experts in the Healthcare Associated Infection program, other program areas in the Bureau of... 

Express Employment Professionals - Hawthorne

Carbon Carbon Manufacturer Job at Express Employment Professionals - Hawthorne

Overview We are seeking a dedicated and skilled Carbon Carbon Manufacturer to join our dynamic team in Hawthorne, CA. In this role, you will play a crucial part in the production of high-quality carbon-carbon composites, which are essential for various applications in...

Weknock

Food Delivery Driver Job at Weknock

 ...Descripcin del puesto: Delivery On Site Restaurante fijo Ests buscando una oportunidad para generar ingresos estables en un entorno de trabajo organizado y sin complicaciones ? En WeKnock , te ofrecemos una posicin como Delivery On Site , donde trabajas...