Job Description

Role Overview

The Community & Event Director is responsible for planning events, marketing, community, and brand initiatives across Chick-fil-A Hickory Flat and community partners. Core responsibilities include event execution, visual design, catering growth, and social media collaboration. This individual plays a key role in serving the community through events, catering coordination, and creative/administration support. They live out “Kindness Over Everything” and create pathways for connection, hospitality, and purpose in Canton.

Key Priorities

Community Events and Planning

• Plan and execute intentional events with community partners that positively impact the Canton community and local families.
• Select events that align with shared values, support community relationships, and create meaningful guest experiences.

Graphic Design & Creative Support

• Design compelling graphics and visual assets that elevate brand presence while maintaining Chick-fil-A visual standards and creative aesthetic.
• Support internal communication, promotional campaigns, and storytelling moments.

Administrative Support

• Self driven to manage tasks and reach deadlines. 

Catering Growth

• Increase awareness, sales opportunities, and community partnerships for Chick-fil-A catering.

Social Media Collaboration

• Co-develop content strategy with internal teams to highlight people, events, culture, and shared brand initiatives.
• Capture and publish content that authentically represents the Canton community, catering offerings, and the spirit of hospitality.
• Work with the internal Chick-fil-A Canton team to develop a clear and engaging social media plan.

Values & Behaviors That Drive Success

This role directly reflects the core values of Chick-fil-A Canton:

Here to Serve:

• Approaches every relationship with generosity, humility, and a desire to help.

Better Together:

• Actively collaborates across both organizations, elevating ideas and building connections between brands and people.

Purpose Driven:

• Makes decisions rooted in mission, impact, and long-term value, not just short-term.

Pursue What’s Next:

• Innovates rather than maintains; seeks out new partnerships, new creative ideas, and new community opportunities.

Additionally, the Community & Events Director models our mission in Canton: Kindness Over Everything. They champion a culture of warmth, hospitality, and dignity both digitally and in person.

Who This Role Is For

A high caliber leader who:

• Operates with excellence with minimal oversight
• Is energized by building, not just executing
• Radiates positivity and is a light to Chick-fil-A Canton customers and Team Members, Chick-fil-A Canton, New Ground Staff and visitors.
• Communicates clearly and professionally across diverse audiences
• Thinks strategically, executes creatively, and functions independently. 

Desired Skills & Background

• Graphic design proficiency (Canva)
• Event planning or hospitality experience 
• Familiarity with social media strategy and content production
• Strong communicator with project management skills
• Photography/videography experience a plus
• Chick-fil-A or catering experience beneficial but not required

Benefits:

• Flexible schedule
• Employee discounts
• Competitive wage and benefits package.
• Opportunities for professional development and growth.
• Positive and supportive work environment.
• Make a difference in the community.
• Work around the most amazing, energetic, & inspired people in the world.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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